{"id":6024,"date":"2017-05-18T15:30:45","date_gmt":"2017-05-18T19:30:45","guid":{"rendered":"http:\/\/stage.tbkdev.com\/dev\/hinocanada.com\/src\/?p=6024\/"},"modified":"2017-07-20T15:33:22","modified_gmt":"2017-07-20T19:33:22","slug":"hino-canada-honore-ses-grands-maitres-du-camion-lactivite-sinscrit-dans-la-philosophie-de-soutien-total-de-hino","status":"publish","type":"post","link":"https:\/\/stage.tbkdev.com\/dev\/hinocanada.com\/src\/fr\/media-centre\/hino-canada-honore-ses-grands-maitres-du-camion-lactivite-sinscrit-dans-la-philosophie-de-soutien-total-de-hino\/","title":{"rendered":"Hino Canada honore ses grands ma\u00eetres du camion – L\u2019activit\u00e9 s\u2019inscrit dans la philosophie de Soutien Total de Hino"},"content":{"rendered":"

\"\"Mississauga, ON.<\/strong> Hino Motors Canada, Ltd. (HMC) a organis\u00e9 r\u00e9cemment une comp\u00e9tition d\u2019habilet\u00e9s tout \u00e0 fait unique en son genre, \u00e0 l\u2019occasion de la r\u00e9union nationale de ses concessionnaires tenue au coll\u00e8ge Fanshawe de London, en Ontario, les 9, 10 et 11 mai derniers.<\/p>\n

Cette comp\u00e9tition \u00e9tait unique en ce que, pour la toute premi\u00e8re fois, HMC y a r\u00e9uni ses meilleurs experts provenant de trois diff\u00e9rents d\u00e9partements (ventes, pi\u00e8ces et service), en plus de les faire s\u2019affronter sur une base individuelle.<\/p>\n

\u00ab\u00a0Nous tenions vraiment \u00e0 souligner \u00e0 quel point il est important pour nous que nos concessionnaires et nos clients comprennent que chacune des personnes au sein de chacun des d\u00e9partements de notre entreprise contribue \u00e0 rendre l\u2019exp\u00e9rience Hino si unique. Tous et toutes doivent orienter leurs efforts dans une seule et m\u00eame direction afin d\u2019assurer un Soutien Total \u00e0 notre client\u00e8le, qu\u2019il s\u2019agisse de ventes, de pi\u00e8ces, de service ou des trois \u00e0 la fois\u00a0\u00bb, d\u00e9clare Eric Smith, vice-pr\u00e9sident senior aux ventes et au soutien \u00e0 la client\u00e8le chez Hino Canada.<\/p>\n

Processus de qualification pour la finale<\/strong><\/p>\n

Tous les participants, peu importe de quel d\u00e9partement de Hino Canada ils \u00e9taient issus, ont d\u2019abord eu \u00e0 r\u00e9ussir haut la main (note de 80% ou plus) les modules de formation en ligne ainsi que les examens pr\u00e9liminaires pour se qualifier \u00e0 la finale de London. Seuls les d\u00e9tenteurs des scores les plus \u00e9lev\u00e9s de chaque d\u00e9partement ont \u00e9t\u00e9 retenus pour la finale.<\/p>\n

D\u00e9monstration devant leurs pairs<\/strong><\/p>\n

Les participants \u00e0 la finale ont d\u00fb faire \u00e9talage de leurs comp\u00e9tences devants leurs pairs.<\/p>\n

Dans la cat\u00e9gorie \u00ab\u00a0Pi\u00e8ces\u00a0\u00bb<\/strong>, chaque concurrent devait compl\u00e9ter la tourn\u00e9e de 15 stations, chacune couvrant un volet diff\u00e9rent des activit\u00e9s de Hino. Parmi ces stations, on retrouvait un d\u00e9fi vid\u00e9o et d\u2019entreposage, incluant les techniques d\u2019entreposage, une autre portant sur les sp\u00e9cifications des camions, une course contre la montre ainsi qu\u2019une station o\u00f9 ils devaient affronter en solo le champion de l\u2019an dernier.<\/p>\n

La cat\u00e9gorie \u00ab\u00a0Service\u00a0\u00bb<\/strong> r\u00e9unissait des techniciens de trois niveaux de certification\u00a0: Premier, Platinum et Elite Master. Les techniciens Elite Master se sont affront\u00e9s individuellement et ont mis \u00e0 l\u2019\u00e9preuve leurs connaissances pratiques alors que chacun devait diagnostiquer et corriger une d\u00e9faillance install\u00e9e \u00e0 leur insu sur des v\u00e9hicules identiques dans un laps de temps le plus bref possible. Ils ont \u00e9galement \u00e9t\u00e9 jug\u00e9s sur l\u2019utilisation ad\u00e9quate des outils et des manuels d\u2019atelier mis \u00e0 leur disposition, leur capacit\u00e9 \u00e0 interpr\u00e9ter les donn\u00e9es pouvant identifier la cause d\u2019un mauvais fonctionnement ainsi que leur connaissance g\u00e9n\u00e9rale des produits Hino.<\/p>\n

Les participants de la cat\u00e9gorie \u00ab\u00a0Ventes\u00a0\u00bb<\/strong> eu \u00e0 faire la d\u00e9monstration de leur niveau \u00e9lev\u00e9 de connaissance des produits Hino et de leurs sp\u00e9cifications. Ces experts devaient par ailleurs faire partie des meilleurs vendeurs de 2016 pour faire partie de la finale. La comp\u00e9tition des ventes comprenait diff\u00e9rentes stations, parmi lesquelles on retrouvait la simulation de vente \u00e0 un client, l\u2019analyse des marques concurrentes, la connaissance des produits Hino ainsi que des stations interactives d\u2019une dynamique plus ludique et l\u00e9g\u00e8re, destin\u00e9e \u00e0 divertir les spectateurs. L\u2019adaptation par Hino du populaire jeu t\u00e9l\u00e9vis\u00e9 Jeopardy a \u00e9t\u00e9 une grande r\u00e9ussite \u00e0 cet \u00e9gard.<\/p>\n

Et les gagnants sont\u2026<\/strong><\/p>\n

L\u2019identit\u00e9 des grands gagnants a \u00e9t\u00e9 d\u00e9voil\u00e9e \u00e0 la toute fin de la comp\u00e9tition\u00a0:<\/p>\n\n\n\n\n\n\n
D\u00e9partement<\/strong><\/td>\nLaur\u00e9at de la 1\u00e8re<\/sup> place<\/strong><\/td>\nConcession repr\u00e9sent\u00e9e<\/strong><\/td>\n<\/tr>\n
Pi\u00e8ces<\/td>\nCam Taylor<\/td>\nVancouver Hino (CB)<\/td>\n<\/tr>\n
Service<\/td>\nTrevor Robertson<\/td>\nHino Central (AB)<\/td>\n<\/tr>\n
Ventes<\/td>\nThom Moody<\/td>\nTri Truck Centre (ON)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Les grands gagnants se voient octroyer un voyage d\u2019\u00e9tudes toutes d\u00e9penses pay\u00e9es par Hino au Costa Rica ainsi qu\u2019\u00e0 Panama City un peu plus tard cette ann\u00e9e, afin visiter diff\u00e9rents sites de Hino, des centres d\u2019essais, des concessions et prendre part \u00e0 diverses activit\u00e9s d\u2019agr\u00e9ment.<\/p>\n

Invit\u00e9e \u00e0 commenter sur la comp\u00e9tition et ses r\u00e9sultats. La pr\u00e9sidente de Hino Canada, Yumiko Kawamura, a d\u00e9clar\u00e9\u00a0: \u00ab\u00a0J\u2019estime que notre puissance provient d\u2019abord de nos gens dot\u00e9s de hauts niveaux de comp\u00e9tence, de loyaut\u00e9 et de confiance \u00e0 l\u2019\u00e9gard de la marque Hino. Le r\u00f4le de HMC est d\u2019apporter tout le soutien n\u00e9cessaire \u00e0 nos concessionnaires en leur procurant les meilleurs outils et programmes qui leur permettent d\u2019offrir un Soutien Total \u00e0 notre estim\u00e9e client\u00e8le.\u00a0\u00bb<\/p>\n

\u00c0 propos de Hino : <\/strong>Hino Motors Canada, Ltd., une compagnie du Groupe Toyota, produit et distribue des camions commerciaux de poids l\u00e9ger et moyen au Canada et a son si\u00e8ge social \u00e0 Mississauga, en Ontario, ses op\u00e9rations de fabrication \u00e9tant concentr\u00e9es \u00e0 Woodstock, aussi en Ontario. Le service est offert par le biais de son r\u00e9seau de concessionnaires, \u00e9tablis d\u2019un oc\u00e9an \u00e0 l\u2019autre, et est appuy\u00e9 par son programme de soutien \u00e0 la client\u00e8le qui domine l\u2019industrie. Pour plus d\u2019information, veuillez nous visiter au stage.tbkdev.com\/dev\/hinocanada.com\/src<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Mississauga, ON. Hino Motors Canada, Ltd. (HMC) a organis\u00e9 r\u00e9cemment une comp\u00e9tition d\u2019habilet\u00e9s tout \u00e0 fait unique en son genre, \u00e0 l\u2019occasion de la r\u00e9union nationale de ses concessionnaires tenue au coll\u00e8ge Fanshawe de London, en Ontario, les 9, 10 … […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[44],"tags":[],"class_list":["post-6024","post","type-post","status-publish","format-standard","hentry","category-press-releases-fr"],"acf":[],"yoast_head":"\nHino Canada honore ses grands ma\u00eetres du camion - L\u2019activit\u00e9 s\u2019inscrit dans la philosophie de Soutien Total de Hino - Hino Canada<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hino Canada honore ses grands ma\u00eetres du camion - L\u2019activit\u00e9 s\u2019inscrit dans la philosophie de Soutien Total de Hino - Hino Canada\" \/>\n<meta property=\"og:description\" content=\"Mississauga, ON. 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